DISCLAIMER: Custom Items and custom crossing jackets cannot be returned due to the apparel item being made specifically to the customer. If you are sent the wrong size, defective item, or incorrect customization we will gladly fix the issue and/or send you a new one. Please contact us via email: firstname.lastname@example.org within 15 days of receiving your item. If you were sent the correct size and it does not fit we cannot accept the return. Please refer to our size chart before ordering.